Discover what your customers want!
Use Feedback Navigator to quickly gather your customer feedback data and extract valuable insights with our AI.
No credit card required
Platform
From Raw Data to Powerful Insights
Built-in data sources
Pull in customer feedback from platforms like Trustpilot, Booking.com and Yelp, upload a CSV file or use our API.
Custom categories
Define any number of custom categories to be detected in the provided feedback.
Sentiment analysis
Use large language models to extract accurate sentiment from the overall feedback as well as each detected category.
Request detection
Get a quick overviews of the most common request from your customers you can act on.
Custom workflows
Use webhooks to trigger custom workflows when a new review is analyzed.
CSV export
Export your data with one click to perform custom analysis or visualisation outside of Feedback Navigator.
Pricing
One-time Credits or a Subscription
Use cases
Import and Analyze Customer Feedback in Minutes
Property Managers
Use Feedback Navigator to quickly analyze quest reviews for all you properties. You can setup automated scraping of platforms like AirBnb or Booking.com and even setup automations via webhooks for when new reviews are analyzed.
Gym Owners
Leverage Feedback Navigator to swiftly assess reviews across your gyms. Automate scraping of platforms like Google Reviews or Yelp, and set up webhooks for instant notifications on new reviews. Stay informed to address feedback promptly and enhance customer satisfaction across all your gym locations.
Product Teams
With Feedback Navigator, you can centralize all customer feedback and automate the process of categorizing and analyzing it. This allows you to gather valuable insights from multiple sources efficiently, empowering informed decision-making and ongoing product enhancement efforts.
Hotel Managers
Use Feedback Navigator to efficiently analyze all new reviews for your hotel. Automate scraping of platforms like TripAdvisor, Booking.com or Google Reviews, and set up webhooks for instant notifications on new reviews. Stay informed to address feedback promptly, enhancing guest satisfaction and ensuring a positive experience for all your visitors.
Consultants
By utilizing Feedback Navigator, you empower your clients with actionable insights into their customers' experiences, enabling them to make informed decisions and drive improvements in their businesses.
Restaurant Owners
Use Feedback Navigator to quickly evaluate restaurant reviews across all your locations. Automate scraping of platforms like Yelp or Google Reviews, and configure webhooks for instant alerts on new reviews. Stay informed to respond promptly to feedback, improving customer satisfaction and loyalty across your restaurant chain.